Camera has powered off and will not power back on
Camera has powered off and will not power back on
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Registered: 2026-03-18
Camera has powered off and will not power back on
a week ago
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Camera has been working fine for several months. Yesterday, app showed 100% charged. This morning could not connect (showed Offline in app) and no green light. Tried to power on (held power button for 3 secs) but no response. Tried connecting to external power, no response. Can you please advise?
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Re:Camera has powered off and will not power back on
Thursday
Hi,
You can refer to the following instructions to troubleshoot if you can't power on your battery-powered camera.
What can I do if the Tapo battery-powered cameras fail to charge?
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>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras
>> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios
>> Enhance Your Tapo App Experience: Introduction to Several Practical Features
>> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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Re:Camera has powered off and will not power back on
Thursday
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Re:Camera has powered off and will not power back on
Friday
@Sma255 Hi, thank you for the attempt. Feel free to reply to us if there are any updates.
>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras
>> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios
>> Enhance Your Tapo App Experience: Introduction to Several Practical Features
>> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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