C200 Missing Firmware Release Notes for UK camera models

C200 Missing Firmware Release Notes for UK camera models

C200 Missing Firmware Release Notes for UK camera models
C200 Missing Firmware Release Notes for UK camera models
Yesterday - last edited Yesterday
Model: Tapo C200  
Hardware Version: V2
Firmware Version: 1.3.17

Hello,

 

The UK pages of your site no longer provides information for some of the C200 UK camera models and NONE of the firmware release notes.

Please can you fix this.

 

 

In more detail, this page:

https://www.tapo.com/uk/product/smart-camera/tapo-c200/

 

now only lists v1.0 and v3.2 hardware.

You have removed v2.0 and v3.0 hardware versions - both of which were sold in the UK, and both of which were listed on that page previously.

 

Also, you have removed the details of ALL the C200 firmware updates (for all hardware versions), including the most recently released changes.

(Both v1.0 and v2.0 C200 cameras have had recent firmware updates)

 

You can still see what this information looked like on your French site:

https://www.tp-link.com/fr/support/download/tapo-c200/v1/#Firmware-Release-Notes
https://www.tp-link.com/fr/support/download/tapo-c200/v2/#Firmware-Release-Notes
https://www.tp-link.com/fr/support/download/tapo-c200/v3/#Firmware-Release-Notes
 

Please reinstate the missing C200 UK hardware versions and all of the firmware release notes.

 

Thanks.

 

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#1
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Re:C200 Missing Firmware Release Notes for UK camera models
12 hours ago

  @Customer0 

Hi,
Thank you for your feedback on the Tapo C200 on our Tapo and TP-Link websites. I will log it and forward it to the relevant team for updates.

 

Currently, the Tapo website does not have a product Firmware Release Notes section. We recommend checking the TP-Link website for this information. For example: https://www.tp-link.com/uk/support/download/tapo-c200/v2/#Firmware-Release-Notes

 

Best Regards

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#2
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Re:C200 Missing Firmware Release Notes for UK camera models
7 hours ago

 Hello @Solla-topee

 

Thanks for the link to the UK TP-Link web-site.

 

Unfortunately, the information displayed there is incorrect.

 

Just today (March 27 2026) the V1 firmware list has been updated and now shows a very old firmware release (1.1.2) as being the most recent:

https://www.tp-link.com/uk/support/download/tapo-c200/v1/#Firmware-Release-Notes

 

The previous V1 firmware release was version 1.3.17 (I have this installed on my V1 cameras).

 

Are you really reverting the firmware on the V1 hardware to version 1.1.2?

Is this being rolled out to customers?

 

I suspect someone has made a mistake, and published a very old firmware build in error.

You might want to investigate this as a matter or urgency!

 

 

Also, the firmware list for the V2 cameras is out of date on that UK site.

It doesn't include the most recent V2 firmware (which is also 1.3.17, and which I have installed on my V2 cameras).

Instead the UK web-site lists V2 1.3.16 firmware as being the most recent:

https://www.tp-link.com/uk/support/download/tapo-c200/v2/#Firmware-Release-Notes

 

 

The French web-site DOES list the V2 1.3.17 firmware, but the release notes say only "Enhanced device stability and security", which isn't at all helpful.

I'm sure your developers must be able to provide a more meaningful description of the changes you have just rolled out to your customers.

So, could you find out exactly what was changed in the V2 1.3.17 firmware update, please?

 

(This was actually the question I came here hoping to have answered before I noticed all the other problems with your web-site!)

 

Thanks.

 

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#3
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