Exchange a 520ws which was working fine but decided to upgrade to 560 for 4k resolution. The camera is not performing well at all. Randomly points itself to the wall it's fitted to and constantly loses it's memory for preset views. Anybody suggest a solution before I return it for a refund.
Wired Internet connection on the same network as a 520ws on the rear or the property which is operating well
Hi,
For the reported phenomenon, you can follow the instructions below to email our technical support team for the new firmware if you'd like to try it.
What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking
Best Regards
Helpful: 0
Views: 94
Replies: 1
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
