Mark locations
Why is it the C200 indoor camera which is older has the ability to automate going to a "marked" location at a givien time using the automation feature on the app. Yet the C500 and C510W doesnt have this?
is this in the works?
is there a work around?
Also is it possible to use Home Assistant to automate this since the app can not?
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Hi,
If the Tapo C500 and Tapo C510W do not have the Pan & Tilt Control action on the Smart Action page, it's recommended to pay attention to the camera's firmware release notes on our official website and keep the camera's firmware up to date. Usually, new features are introduced alongside new firmware updates. You can view the specific changes included in the new firmware by checking the "Firmware Release Notes" section on the Camera Support page on our official website.
Since Home Assistant is an open-source platform and not officially supported by our camera, we do not have information on whether you can use it to automate pans & tilts of the camera. You may contact Home Assistant's support team to see whether they have any suggestions.
Best Regards
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@Solla-topee Thanks for the clarification. Keeping firmware updated definitely makes sense, especially since many manufacturers roll out new features gradually rather than all at once. I also agree that with platforms like Home Assistant, compatibility often depends on community integrations rather than official support, so checking documentation and release notes is essential. In setups like these, having clear documentation and well-organized guides really helps users troubleshoot and automate devices more effectively. Resources that help create structured manuals or reference materials , such as can be useful for teams managing multiple devices or technical workflow
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is there a update coming soon, or does the newer chipset not allow for automating the mark locations at given times
Ie: at a certain time, look at the door, at another set time, look at the driveway gate etc
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Hi,
We do not have details regarding when the requested feature will be added to the Tapo C500 and C510W. If you receive a new firmware in the Tapo app and update it, you can go to the smart action page to check if the feature has been included.
Best Regards
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