RV30 Max Plus threshold issue

RV30 Max Plus threshold issue

RV30 Max Plus threshold issue
RV30 Max Plus threshold issue
2026-04-15 20:12:17 - last edited 2026-05-17 17:22:36
Model: Tapo RV30 Max Plus  
Hardware Version:
Firmware Version:

I have a RV30 Max Plus robot vacuum and a threshold between my two rooms that has a slight lip. The vacuum gets over it fine, apart from when it's cleaning and is trying to go back and forth over it.

Is there anyway for me set it so than rather than trying to clean this small lip it just goes up to it and then goes back? And only goes over the threshold when going from one room to the other?

 

Thanks,

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Re:RV30 Max Plus threshold issue-Solution
2026-04-16 07:23:29 - last edited 2026-05-17 17:22:36

  @Sdudley 

 

I'm afraid there are no settings available for this kind of situation. And from my point of view, this does not appear to be normal product behavior. Could you provide more detailed information so we can offer more targeted suggestions? For example, you could share a photo of the threshold or a video showing the robot vacuum experiencing issues while crossing it. And what's the height of the threshold?

 

If you prefer not to post the information here, you can also contact our technical support team directly and email the relevant details for further investigation and follow-up. Contact Technical Support

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Re:RV30 Max Plus threshold issue-Solution
2026-04-16 07:23:29 - last edited 2026-05-17 17:22:36

  @Sdudley 

 

I'm afraid there are no settings available for this kind of situation. And from my point of view, this does not appear to be normal product behavior. Could you provide more detailed information so we can offer more targeted suggestions? For example, you could share a photo of the threshold or a video showing the robot vacuum experiencing issues while crossing it. And what's the height of the threshold?

 

If you prefer not to post the information here, you can also contact our technical support team directly and email the relevant details for further investigation and follow-up. Contact Technical Support

CES 2026 Meet TP-Link AI Assistant and More New Products!
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