Tapo C200C will not pair after reset — setup handshake fails

Tapo C200C will not pair after reset — setup handshake fails

Tapo C200C will not pair after reset — setup handshake fails
Tapo C200C will not pair after reset — setup handshake fails
Thursday
Model: Tapo C200C  
Hardware Version: V20
Firmware Version: Latest

Steps performed:

✔ Factory reset (hold reset 10–15 s until fast red flash)

✔ Tried pairing with different SSID/phone

✔ Tried router 2.4 GHz / separate SSID

✔ Tried Android app reinstall

✔ Mobile data off

Failure behavior:

Camera visible as its own Wi-Fi network, connects, but pairing in app doesn’t complete — no error code

Router:

Ziggo (all standard settings)

App version:

(Android Tapo app latest version

Phone:

Nothing Phone 2a latest update 

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1 Reply
Re:Tapo C200C will not pair after reset — setup handshake fails
Friday

  @Srpayo 

Hello,

Thank you for your details of post.

If you fail to configure, please refer to this guide: Fail to configure Tapo Camera

If possible, we recommend trying to set up the camera using a different phone or device to see whether the setup can be completed successfully.
Additionally, please make sure that any VPN connection on your phone is disabled, as this may affect the configuration process.

 

Best Regards,

 

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