This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My camera lost WIFI connection even when I never changed the password.
I reset the camera by pressing the reset button for 5 seconds. I can now see the light blinking red and green.
But I don't see the Tapo_Cam_XXXX(C100) SSID and unable to reconfigure the device.
Kindly help!
@vikashr Hi ,
May I know did you hear a voice coming from Tapo camera like " camera reset" when you do the reset ? It is recommend to reset the camera like 5-10 secs until camera tell you its being reset successfully. Tapo Camera reset instruction: https://www.tp-link.com/support/faq/2705/
After reset, please check see if Tapo Camera_ XXX default SSID shows on the WiFi list of varies devices , like a different phone/ tablet/ laptop.
If none of them could detect the default SSID of camera, the camera should be faulty, and it is recommended end to contact local support / retailer to check warranty.
@vikashr Reset by holding the reset button for 30 seconds worked! I am now able to configure the device.
Thanks !
Helpful: 0
Views: 937
Replies: 2
No one has voted for it yet.
We use cookies and browser activity to improve your experience, personalize content and ads, and analyze how our sites are used. For more details, please read our Privacy Policy.
