Screen circle just keeps spinning

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Screen circle just keeps spinning

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Screen circle just keeps spinning
Screen circle just keeps spinning
2021-11-17 22:31:49 - last edited 2021-12-01 06:09:40
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.1.11

Hey guys can anyone help me please 

 

I have 2 c200 cameras and 1 tc70 set up and I have upgraded my phone for the s20 ultra to the s21 ultra and I have installed the app and logged in and all I am getting is the view screen with a spinning circle in the middle nothing loads in all 3 cameras but all working on my tablet I have disconnected my phone off the WiFi and put onto mobile data and nothing and I have restarted one of the cameras and relinked on my phone and still nothing sk please can anyone give me advise with what to do next as I view cameras when I am out and about and it is important the only way I can see what going on is by clicking one of the tapo care saved videos 

 

Thanks in advance 

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1 Accepted Solution
Re:Screen circle just keeps spinning-Solution
2021-11-18 06:56:57 - last edited 2021-12-01 10:29:29

Hello @Chambo94 

Thank you all for sharing feedback in regard to Samsung phone could not stream Live view since upgrade to Android 12,

This has been fixed in Android Tapo APP  version 2.4.45 (released on Nov18, 2021), please check details  from here.

 If you have other concerns with live-streaming, please start a new thread from here with case details. Thank you!

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Re:Screen circle just keeps spinning-Solution
2021-11-18 06:56:57 - last edited 2021-12-01 10:29:29

Hello @Chambo94 

Thank you all for sharing feedback in regard to Samsung phone could not stream Live view since upgrade to Android 12,

This has been fixed in Android Tapo APP  version 2.4.45 (released on Nov18, 2021), please check details  from here.

 If you have other concerns with live-streaming, please start a new thread from here with case details. Thank you!

Recommended Solution
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