Kasa plugs and stripes

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Kasa plugs and stripes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Kasa plugs and stripes
Kasa plugs and stripes
2022-12-04 03:29:50 - last edited 2022-12-05 00:49:58

All the Kasa HS100 HS110 smart plugs and KP303 goed offline and cannot connect while my internet is working fine. May I know if anyone is having the same issue? Thank you very much.

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Re:Kasa plugs and stripes
2022-12-07 12:22:09

Hello  @TS_M 

Thank you for reaching out to the community. 

Please keep the app updated. Try to force close the app and restart the app and see if devices are accessible in the app ?

If not, the plugs and smart strips can be offline from the Wi-Fi network due to some interference, you could restart the plug by unplugging it and plugging it back in comes back. 

You might try rebooting the Wi-Fi router (not recommended if you own a ton of smart devices)

 

If that above does not work, may I know do you use Android or Kasa app, can you share your tp-link ID with us via PM, thanks

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