How to turn the light off
How to turn the light off
My C320WS turns the light on when the motion/person alert is triggered. Is there a way NOT to turn the light on upon any trigger?
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Thank you @Wayne-TP
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I have a similar problem. My camera is shooting through a window to outside (I get it's an outdoor camera but it's safer indoors).
In the Full Color night mode it produces great color images UNTIL those spotlights come on and I then only see the glass and curtain reflected in the glass... so nothing outside.
In IR mode there is ALWAYS an IR light on so I get the greyscale version of the above window reflection and curtain.
Like the OP.... we need a way to disable the spotlights entirely.
Is there a Tapo firmware developer outthere that can add this toggle, or is there a way and I haven't figured it out???
Thanks kindly.
UPDATE:. I found that turning off the night vision (from AUTO to Daytime icon at top of live image) meant no spotlight LEDs, but it also means night vision won't go on - however this camera is highly sensitive and my area has some stray lighting nearby so it's plenty.
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You can turn off both lights - White Light and Infrared Light.
To turn the white light off:
To always enable/disable the spotlight, go to camera settings-->Night Mode Settings, and choose infrared Mode.
(more details above)
To turn the infrared light off:
In the camera view press the icon left of the Light Bolt icon and choose Day Mode.
Working the camera through a window is not the best option.
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Could you confirm that this "trick" works also with all detections disabled? It works for me only with detection (any) enabled. If not, it brings back the infrared.
Just as a comment: it's a bit confusing the spotlight / infrared management of the app. From my point of view, the camera work great at night without infrared and spot light, so a simple option to choose 'enable/disable focus' and enable/disable infrared' would be great.
Thanks in advance.
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Strange that this doesn't work for me. The Night Mode Settings are set to Infra Red mode, but the light turns itself back on ... Any other suggestions for fix ?
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What's the model, hardware and firmware version of your camera?
Try to use the light bulb icon on the LiveView page to turn off the spotlight manually, see if that works.
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@Gii I have the same problem. The light is always on. It is on Infrared Mode and still the light on. I manually turn the light off for 30 minutes and it is still on. Help please!
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Please check whether you fall below scenarios.
Case One: Camera is equipped with an SD card. >>Try to remove the SD card when the problem occurs, check if the spotlight will be turned off after the SD card is removed.
Case Two: Camera remote control works but the LED shows solid orange instead of solid green.
What's the hardware and firmware version of your C320WS?
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Case One fixed issue I had with the Spotlight not turning off even if I selected all the options above in this thread, and whenever I insert any SD card, the spotlight starts doing exactly the same not turning off no matter which option you choose.
What's the hardware and firmware version of your C320WS?
Model: C320WS
Hardware Version: 2.0
Firmware Version: 1.0.5 Build 230316 Rel.55457n
Can you please provide more help or steps to actually solve this wrong behavior when the SD card is inserted??
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