Tapo C200 Onvif - No Audio
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi I am able to get the video feed on both VLC and ispy but no audio.
I get intermittent pop sound.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello, thank you for the feedback. Here are some suggestions for this issue:
1. Check the volume settings on VLC/iSpy software
2. Test the camera speaker in Tapo APP ( liveview, voice call)
3. If you use audio equipment, please watch the camera on the computer to test whether the sound is normal.
4. If you use the recording feature on the VLC/iSpy, please check if the sound of the recorded video is normal.
To further assist with the case, we've created a support ticket TKID230315052 for you. Please share a video and screenshots of the VLC/iSpy settings to us, we'll help to look into this case.
- Copy Link
- Report Inappropriate Content
@Wayne-TP hi I can confirm that the audio works on the Tapo app but not on VLC.
But when I unmuted on the app I am able to hear on VLC.
Thanks for the tip.
- Copy Link
- Report Inappropriate Content
Thank you for the feedback. Tapo APP controls the settings of the camera, if the microphone is disabled in the APP, you won't hear the sound from the camera in the APP and the VLC player. When it is unmuted, you will hear the sound again.
- Copy Link
- Report Inappropriate Content
Also noticed the date and time resets without internet access. Connecting the Cam to the internet is not a good practice.
Wayne-TP wrote
Thank you for the feedback. Tapo APP controls the settings of the camera, if the microphone is disabled in the APP, you won't hear the sound from the camera in the APP and the VLC player. When it is unmuted, you will hear the sound again.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1537
Replies: 4
Voters 0
No one has voted for it yet.