Hi Tapo,

I've opened this thread about an existing unfixed issue reported by many users already.

The Tapo C210 Camera is always stuck on LQ when viewing the live camera-feed.

I see threads about this issue as far back as 2021

And, your tech support usually provides irrelevant answers about toggling the RECORDING quality which does NOT affect the LIVESTREAM quality.

In your FAQ dated 2020 as per https://www.tapo.com/sg/faq/66/ which is supposedly suitable for C210, states:

Q: What if the image is not clear when watching Live View remotely?

For the HQ and LQ issue, we are sorry that to ensure a smooth Live View in a somehow low bandwidth environment when viewing the camera remotely, we set the video resolution to LQ (360P) by default.

You may switch to HQ (1080P) manually on the Live View page if you have a high bandwidth certainly.

If you view the camera locally, that is your monitoring phone and the camera is connected to the same Wi-Fi, it will be default to HQ streaming quality.
For remote live view, as long as you don't close the app, it will be the same option you quit last time (kill the app and open it again, and it will become LQ). If you need to have the HQ live view all the time, please lock the APP to keep it running in the background

This is not available

Per another thread in 2021 May, a beta firmware v1.1.9 was offered, refer https://community.tp-link.com/en/smart-home/forum/topic/263186

There was no feedback nor confirmation from users regarding that solution.

The latest stable firmware is v1.3.6 and yet this is still an issue?

If i had known, I would not have bought two of these.

A $19 Yoosee from China can do better?