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C420 Camera firmware update

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C420 Camera firmware update

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Diego_B

2023-09-19 18:30:48 - last edited 2023-09-20 10:08:13

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C420 Camera firmware update

2023-09-19 18:30:48 - last edited 2023-09-20 10:08:13

Tags: #Firmware

Model: Tapo C420S2

Hardware Version: V1

Firmware Version: 1.2.12

Hi,

I have two C420 camera (part of the kit)

One has update to latest

1.2.14 firmware, the other is on 1.2.12 and when checking for firmware update it says it's on the latest 🤷‍♂️🤔

Is there any workaround?

1 Accepted Solution

Solla-topee

2024-01-19 10:00:23 - last edited 2024-01-19 10:00:31

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Re:C420 Camera firmware update-Solution

2024-01-19 10:00:23 - last edited 2024-01-19 10:00:31

Hi All,
The latest firmware(V1.2.15) for the Tapo C420 V1 is fully released. If your camera is online, you can refer to the link below to update the firmware of your camera.
How to update the firmware of the Tapo&Kasa devices on the Tapo App?
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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Solla-topee

2023-09-20 08:35:26 - last edited 2024-01-19 10:00:44

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Re:C420 Camera firmware update

2023-09-20 08:35:26 - last edited 2024-01-19 10:00:44

@Diego_B

Hi,
We are releasing the firmware(1.2.14) for the Tapo C420 gradually so you see one camera has firmware version 1.2.14, and the other one has firmware version 1.2.12.
Please wait patiently, and when the new firmware(1.2.14) for the Tapo C420 is fully rolled out, your two cameras will have the new firmware.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Diego_B

LV1

2023-09-27 09:33:00

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Re:C420 Camera firmware update

2023-09-27 09:33:00

yes it rolled out few days ago :) now both camera are up to date

FraLaGa

LV1

2024-01-08 15:22:05

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Re:C420 Camera firmware update

2024-01-08 15:22:05

@Diego_B I have the same situation now, one camera with 1.2.14 and another one with 1.2.15.

What about your situation? As we know, we have to wait ...

Diego_B

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2024-01-10 09:00:49

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Re:C420 Camera firmware update

2024-01-10 09:00:49

@FraLaGa

Same with 1.2.15, one is already update the others still waiting, but its' not a problem :)

Solla-topee

2024-01-19 10:00:23 - last edited 2024-01-19 10:00:31

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Re:C420 Camera firmware update-Solution

2024-01-19 10:00:23 - last edited 2024-01-19 10:00:31

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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