C420 Camera firmware update

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C420 Camera firmware update

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C420 Camera firmware update
C420 Camera firmware update
2024-02-12 13:10:58 - last edited 2024-02-13 13:50:02
Model: Tapo C420S2  
Hardware Version: V1
Firmware Version: 1.2.15

Hi.

 

I have a C420S2 kit.

 

Both webcam showed the availability of 1.2.16 Firmware.

 

One of them has been updated, the other one fails to update.

As i click on "upgrade firmware" from the tapo app it works for some thine, then sho "firmware upgraded" but with version 1.2.15, and if i do a check it show me back the availablity of 1.2.16.

Already tried to reboot the camera, reboot the Hub, reset the Camera, but with no luck, the camera won't install the new firmware.

What else can i try or check?

 

Best regards

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#1
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1 Accepted Solution
Re:C420 Camera firmware update-Solution
2024-02-13 13:21:45 - last edited 2024-02-13 13:50:02

  @Percoz78 

Hi,
You can refer to the instructions below to troubleshoot.
What can I do if the Tapo C420 can detect the new firmware 1.2.16 but can't upgrade successfully?
Best Regards

Recommended Solution
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#2
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3 Reply
Re:C420 Camera firmware update-Solution
2024-02-13 13:21:45 - last edited 2024-02-13 13:50:02

  @Percoz78 

Hi,
You can refer to the instructions below to troubleshoot.
What can I do if the Tapo C420 can detect the new firmware 1.2.16 but can't upgrade successfully?
Best Regards

Recommended Solution
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#2
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Re:C420 Camera firmware update
2024-02-13 13:49:54

  @Solla-topee 

 

Hi.

 

It worked!

 

Thanks

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#3
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Re:C420 Camera firmware update
2024-02-18 11:52:39

  @Percoz78 You are welcome~smiley

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#4
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