Tapo C200 stopped working after firmware update
Dear All,
My tapo camera c200 stopped working after firmware update through tapo app, the camera stuck at 4 IR lights with power light not working at all. I've tried to perform factory reset using the push button beside the sdcard with no vain.
Device S/N:2216296001019
Appreciate your support.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi,
We have updated the troubleshooting steps in the thread below, if your Tapo C200's hardware version is V1, please refer to Case 1 to troubleshoot.
What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset?
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
1. You can refer to the link below to ensure the reset process is correct.
How to reset my Tapo camera?
2. If the LED has no change at all when resetting, please refer to Case 2 in the link below to troubleshoot.
What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset?
Best Regards
- Copy Link
- Report Inappropriate Content
Hi @Solla-topee
I've tried this but didn't work, also noted that my camera is C200 V1, still stuck on the four IR lights
- Copy Link
- Report Inappropriate Content
Hi,
We have updated the troubleshooting steps in the thread below, if your Tapo C200's hardware version is V1, please refer to Case 1 to troubleshoot.
What to do if my Tapo Camera gets bricked or doesn't respond to a factory reset?
Best Regards
- Copy Link
- Report Inappropriate Content
@Solla-topee Followed the steps but still not working and power led not working at all.
- Copy Link
- Report Inappropriate Content
Hi,
In this situation, it's suggested to contact your retailer or local support to check if your camera is under warranty.
Best Regards
- Copy Link
- Report Inappropriate Content
@Solla-topee this does not work. Your company has deliberately sabotaged my camera. I am taking this to the press. Disgusting theives.
Never again, will I buy a product made by this company.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1592
Replies: 6
Voters 0
No one has voted for it yet.