notification de mouvement

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notification de mouvement

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notification de mouvement
notification de mouvement
2024-02-04 13:57:56
Model: Tapo C200  
Hardware Version: V3
Firmware Version:

Ma camera C200, en mode confidentiel, émet un bip de détection lors de chaque passage d'une personne .

Ce phénomen ne se produit pas sur une autre caméra C200 ,placée dans une autre pièce sous même configuration : mode confidentiel.

Y a t'il un moyen de remédier à ce problème de bip intempestif ?

Par avance merci de votre aide

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Re:notification de mouvement
2024-02-05 08:32:30

  @VIZOR 

Hi,

Do you mean when the camera's privacy mode is enabled, it will alarm when detecting a person?


If so, please help confirm the following information when the problem happening:
1. Send me a screenshot of the camera's Live View page.
2. Send me a screenshot of the camera's Device Settings>Detection page and a screenshot of the Alarm feature page. If you have enabled the Notification feature, did you received notification this time?
3. You can try to reboot the camera, or factory reset and reconfigure the camera, then check if the camera will work fine.


Best Regards

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