2 x C225 with Different firmware?

2 x C225 with Different firmware?

2 x C225 with Different firmware?
2 x C225 with Different firmware?
2024-02-20 04:15:03 - last edited 2024-02-21 05:50:49
Model: Tapo C225  
Hardware Version: V1
Firmware Version: 1.0.27

Hey, I have a selection of TAPO cameras, inside and outside. 

Yesterday, I got a notification for a new firmware update available for one of two C225 I have, both version 1.0. while the other does not see a new firmware update?

 

1 - C225 is 1.0.27 Build 231107 Release 69776n (doesnt see an update)

2 - C225 is 1.0.28 Build 231214 Release 69164n (updated yesterday)

 

Tied all the usual, rebooting check for update etc.

 

Any ideas whats going on?

 

 

 

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#1
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1 Accepted Solution
Re:2 x C225 with Different firmware?-Solution
2024-02-21 05:50:37 - last edited 2024-02-21 05:50:49

  @Contraband 

Hi, 
For your question, you can refer to Q3 in the link below.
Common questions about the TP-Link camera's firmware
Best Regards

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#2
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10 Reply
Re:2 x C225 with Different firmware?-Solution
2024-02-21 05:50:37 - last edited 2024-02-21 05:50:49

  @Contraband 

Hi, 
For your question, you can refer to Q3 in the link below.
Common questions about the TP-Link camera's firmware
Best Regards

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#2
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Re:2 x C225 with Different firmware?
2024-02-21 08:22:06

  @Solla-topee 

 

please refer to my original post, both cameras are Version 1. 

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#3
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Re:2 x C225 with Different firmware?
2024-02-21 12:35:13

  @Contraband 

Hi, 

Since we roll out the new firmware gradually, it's reasonable to see that some cameras detect and update to the new firmware, but some do not, if your cameras have the same model number and hardware version. 
Don't worry the cameras with the old firmware version won't update, please wait patiently, and you can update the firmware on the Tapo app once the new firmware has been pushed to the cameras.

Best Regards

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#4
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Re:2 x C225 with Different firmware?
2024-06-20 07:08:47

  @Solla-topee I'm currently having this issue with my two V2 C225 cameras. One updated to V1.09 yesterday, the other is still reporting that it's on V1.07.

 

I will reply back when the other camera updates.

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#5
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Re:2 x C225 with Different firmware?
2024-09-11 21:19:27

  @Solla-topee how long is "gradually"; three months later and I still have only one camera on 1.09...the other three on 1.07?

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#6
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Re:2 x C225 with Different firmware?
2024-09-12 07:53:15

  @Grey_Area 

Hi,
If you have any special scenarios or reasons that require you to upgrade to the latest firmware soon, please let me know the reason, and I'll forward it to the relevant team for evaluation to push the latest firmware to you. If the camera is working fine with firmware v1.0.7, it is recommended to wait patiently for the new official firmware release to your camera.
Best Regards

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#7
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Re:2 x C225 with Different firmware?
2024-09-12 14:13:32

  @Solla-topee 

what is the difference between the V1 and V2 ?

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#8
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Re:2 x C225 with Different firmware?
2024-09-13 06:02:35

  @Contraband 

Hi,

The basic functions are the same on both versions, however, the Tapo C225 V2 supports integration with Apple HomeKit, and the package and product label was updated for the general product iteration.  

Best Regards

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#9
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Re:2 x C225 with Different firmware?
2024-10-05 15:33:41 - last edited 2024-10-05 15:34:05

My C225 cam is still on firmware 1.0.7, cant upgrade to fw 1.0.9 available since 19.Jun.2024. sad

My other cam C125 updates normally.

 

Whats the problem here?

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#10
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Re:2 x C225 with Different firmware?
2024-10-09 09:38:29

  @pappl 

Hi,
If the camera is working fine with firmware v1.0.7, it is recommended to wait patiently for the new official firmware release to your camera. If you want to use the new firmware on your Tapo C225 V2 now, please send me(@Solla-topee) the camera's MAC address via a private message.
Best Regards

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#11
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