Trouble with TC65
I am having the same problems.
I have 5 Tapo cameras alltogether.
Internet went down, 4 reconnected but the 5th would not.
Have reset tapo, reset home wifi and still having problems.
My phone finds the camera, drops it in the box on the temport Tapo_Camera_XXXX
Then when it searches for the wifi network, it states No Avaliable Networks. There are no avaliable 2.4GHz Wi-Fi networks around, bear in mind its already connected to the other 4.
Has anyone found an answer yet ?
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Hi,
You can refer to the instructions below to troubleshoot if you fail to configure your camera.
What should I do if I fail to configure Tapo Camera?
If the problem remains, please help confirm the following information.
1. The test results of the above steps.
2. If your router has enabled a feature such as Smart Connect, turn it off for a try.
3. Enable a 2.4G hotspot Wi-Fi on your phone, reset the camera, reconfigure it with a different phone, and check if it can detect the hotspot Wi-Fi to connect.
Best Regards
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- Report Inappropriate Content
Hi,
You can refer to the instructions below to troubleshoot if you fail to configure your camera.
What should I do if I fail to configure Tapo Camera?
If the problem remains, please help confirm the following information.
1. The test results of the above steps.
2. If your router has enabled a feature such as Smart Connect, turn it off for a try.
3. Enable a 2.4G hotspot Wi-Fi on your phone, reset the camera, reconfigure it with a different phone, and check if it can detect the hotspot Wi-Fi to connect.
Best Regards
- Copy Link
- Report Inappropriate Content
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