Hello. I recently tried to change the WIFI Connection of my Tapo TC65. The App asked me to follow some steps to change my WIFI Connection. However, I keep on ending up with the app asking me to do a hard reset but still goes back to it asking me to do a hard reset because the camera was previously reconfigured. So I ended up removing the camera from the app and eventually deleting the app after seeing that trying to just add the camrra back to the did not work.

Prior to this, I tried several times to plug and unplug the power cord just to wait for the light to blink red and green, then do hard reset several times after my phone connected with the camera's WIFI (because the app keeps on prompting that I have previously reconfigured the camera so I need to do a hard reset). Still, I wasn't able to add the camera back to the app nor change it's WIFI connection. I also tried uninstalling the app, clearing the cache and re-installing it back just to see if it would work, but it did not.

I think it is worth noting that I was able to successfully change my TAPO TC70's wifi connection after going through the same process (plugged the power cord off, do a hard reset, connect my phone to the camera's wifi then change the wifi network) prior to trying it with my TC65.

Please help.