I just unboxed my brand new Tapo C200 a few minutes ago. I checked that it arrived in good conditions, read the instructions and took note that it wasnt too far off from our previous device. We'd used a different brand back then but with such good reviews,  how could i not give this one a shot? Our previous brand connected to our wifi just fine, it having the same 2.4GHz requirement. But for some reason our tapo refuses to 1. Find our wifi (even though its placed right next to it) and 2. Connect to it even after we typed in the information correctly by hand. The bulb flashes red and the Tapo device states its connecting but then we end up with an error message on my phone! 

If we could possibly find a fix for this id be quite grateful.  But if there isnt, id like to be notified so i can issue a refund :')