Caméra c320ws plus présente sur l'application
Bonjour, après 3 semaines sans problème, ma caméra à le voyant rouge allumé et l'application ne détecte pas la caméra. J'ai débranché la caméra et rebranché, rien de plus, j'ai réinitialisé la box, pas mieux! Quelqu'un à une solution? Mille mercis d'avance!
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Hi,
You can try the following steps for the reported case and check if they help.
1. Refer to the instructions below to factory reset your camera, and ensure your reset operation is correct.
How to reset my Tapo camera?
2. If the LED changes to flashing amber and green, you can try to reconfigure the camera.
If the LED does not change, you can try the following steps.
1) Make sure the internet is stable and the router has a strong signal.
2) Power off the camera.
3) Move the camera closer to the router and power on the camera.
4) Wait for around 10 minutes, and check if the camera will work.
Btw, is your Tapo C320WS's hardware version V1 or V2?
Best Regards
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Bonjour et merci pour les renseignements, je testerais demain car la caméra est chez un ami, je garde le descriptif pour tester et vous dirais le résultat. Bien cordialement.
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@Fanch56350 Glad to hear your case is solved~ 
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