Tapo L630 keeps turning on

Tapo L630 keeps turning on

17 Reply
Re:Tapo L630 keeps turning on
3 weeks ago

  @Wayne-TP 

 

Same here, 3 units have now shown the same behavior, in different rooms and mounts. Just seem to share the time they were bought. Has anyone received any response or solution to this issue?

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#14
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Re:Tapo L630 keeps turning on
3 weeks ago

  @RdxHexogen 

 

Can you share more details of your case? You may post a new thread separately.  

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#15
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Re:Tapo L630 keeps turning on
3 weeks ago

  @Wayne-TP 

 

I have about 20 L630 units. Now, after about 1 year they are starting to fail this way.

 

Suddenly, some of the units start 'rebooting' which translates in to blinking. It does not blink like when pairing as the color is the last it had.

 

The units are in different rooms, but they where bought and installed at the same time.

 

To solve it temporarily, I may cut the power and perform a real cold reboot, but after some hours/days, same unit will go in this cycle.

 

This has happened in 3 units in the last month.

 

Replacing the unit and reconfiguring it solves the issue.

 

If you need more info, just ask me, please.

Thank you 

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#16
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Re:Tapo L630 keeps turning on
3 weeks ago

  @RdxHexogen 

 

Do the light bulbs keep flashing non-stop? Or does it blink for seconds and then repeat it after a while?

 

Have you tried to factory reset the smart bulb? How to reset the Tapo smart bulb
 

Which country are you located in? Do you have videos of the problem?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#17
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Re:Tapo L630 keeps turning on
2 weeks ago

  @Wayne-TP 

The blink is constant. 
Will try the hard reset and report the outcome.

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#18
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Re:Tapo L630 keeps turning on
2 weeks ago

  @RdxHexogen 

 

If the problem reoccurs after the factory reset, you may contact the local TP-Link support team to replace the device first. 

 

Please record a video of the product issue if possible and send it to the local support team, or share it here (or send it to me via private message). This will assist us in analyzing the problem with the product.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#19
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Re:Tapo L630 keeps turning on
2 weeks ago

  @Wayne-TP 
The problem is just the same. In fact, it does not even seem to perform the factory reset as it will always blink the same after each power cut.

 

The video requested: https://youtube.com/shorts/5he79Iv88FA


In the meanwhile, another unit started failing in another appliance.

Will contact local support. Thanks for your assistance.

 

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#20
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