Time is off by one hour

Time is off by one hour

Time is off by one hour
Time is off by one hour
2024-06-14 14:43:02 - last edited 2024-07-02 03:13:29

Looking everywhere for something that should be so simple. 

How do you set the correct time? 

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Re:Time is off by one hour -Solution
2024-06-17 09:14:10 - last edited 2024-07-02 03:13:29

  @shaggyskunk7 

Hi,
You can refer to the instructions below to troubleshoot if your camera has an incorrect time or date.
Tapo Camera Shows Wrong Date and Time
 

Please confirm the following information if the problem remains.
    1. What's the model number and MAC address of your camera? You can send me(@Solla-topee) the MAC address via a private message.
    2. The troubleshooting you did according to the above instructions and the test results.
    3. Which region are you located in and what's your time zone? What time zone have you selected on the camera's device settings>device info page?


Best Regards

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Re:Time is off by one hour -Solution
2024-06-17 09:14:10 - last edited 2024-07-02 03:13:29

  @shaggyskunk7 

Hi,
You can refer to the instructions below to troubleshoot if your camera has an incorrect time or date.
Tapo Camera Shows Wrong Date and Time
 

Please confirm the following information if the problem remains.
    1. What's the model number and MAC address of your camera? You can send me(@Solla-topee) the MAC address via a private message.
    2. The troubleshooting you did according to the above instructions and the test results.
    3. Which region are you located in and what's your time zone? What time zone have you selected on the camera's device settings>device info page?


Best Regards

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