Tapo C520WS - Failed to Update

Tapo C520WS - Failed to Update

Tapo C520WS - Failed to Update
Tapo C520WS - Failed to Update
2024-08-12 10:48:58 - last edited 2024-08-14 05:42:35
Tags: #Update failed,
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.1.4

Hi,

Just bought tapo C520WS for construction monitoring. I discovered the quality of camera is not up to mark even tho it's set to maximum resolution (2K). 

 

There was an update 1.2.8 , I tried to update atleast 3 times but failed to update every time.

 

Please help me out. 

Pari
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  2      
#1
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1 Accepted Solution
Re:Tapo C520WS - Failed to Update -Solution
2024-08-13 10:56:46 - last edited 2024-08-14 05:42:35

  @SillyPari 

Hi, 
Here are some suggestions if you fail to update the firmware of the Tapo camera.
1. Check the connection status of the home router, and ensure there is a stable internet connection.
2. Move the camera closer to the router.
3. Restart your router, after it's working, reboot your camera.
4. Try to update the firmware of the camera.
5. If the problem remains, try to disable the firewall, antivirus, and ad-blocker settings on the home router if there are.
Best Regards

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#2
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3 Reply
Re:Tapo C520WS - Failed to Update -Solution
2024-08-13 10:56:46 - last edited 2024-08-14 05:42:35

  @SillyPari 

Hi, 
Here are some suggestions if you fail to update the firmware of the Tapo camera.
1. Check the connection status of the home router, and ensure there is a stable internet connection.
2. Move the camera closer to the router.
3. Restart your router, after it's working, reboot your camera.
4. Try to update the firmware of the camera.
5. If the problem remains, try to disable the firewall, antivirus, and ad-blocker settings on the home router if there are.
Best Regards

Recommended Solution
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  0  
#2
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Re:Tapo C520WS - Failed to Update
2024-08-14 05:43:04 - last edited 2024-08-14 05:43:20

  @Solla-topee 

 

Big Thanks, Successfully updated by following given solution. 

Pari
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  0  
#3
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Re:Tapo C520WS - Failed to Update
2024-08-14 06:06:33

  @SillyPari Glad to hear the case is solved, and thank you for the feedback. laugh

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#4
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Helpful: 2

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Replies: 3

Tags

Update failed,
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