c500 crackling sound on live feed
c500 crackling sound on live feed,
currently on latest updates.
i have isolated the device on a solo internet connection, viewing using the app on the same ssid but still have crackling sound.
did a factory reset, updated, same isolated network still issue persist.
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Hi,
I have pushed new firmware to your Tapo C500, and you can update it via the Tapo app and check if it helps.
If the issue remains, please share a video showing the reported phenomenon after updating the firmware for further analysis, and you can upload the video to your cloud server(such as Google Drive), then generate a link to download the video and send it to me via a private message.
Best Regards
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Hi,
1. Can you share a video showing the reported phenomenon for further analysis?
2. Please send me(@Solla-topee) the MAC address of the Tapo C500 via a private message.
Best Regards
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- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hi,
I have pushed new firmware to your Tapo C500, and you can update it via the Tapo app and check if it helps.
If the issue remains, please share a video showing the reported phenomenon after updating the firmware for further analysis, and you can upload the video to your cloud server(such as Google Drive), then generate a link to download the video and send it to me via a private message.
Best Regards
- Copy Link
- Report Inappropriate Content
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