c500 v loud crackling

c500 v loud crackling

c500 v loud crackling
c500 v loud crackling
3 weeks ago - last edited a week ago
Model: Tapo C500  
Hardware Version:
Firmware Version:

I had thought the crackling on live view and playback was the wind.BUT. The wind has subsided and the loud crackling is still present. Any clues on steps I should take to resolve it?

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#1
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1 Accepted Solution
Re:c500 v loud crackling-Solution
3 weeks ago - last edited a week ago

  @DSpy 

Hi, 
The new official firmware is rolling out for the Tapo C500, and it may solve the issue. It's recommended to wait patiently for the new firmware.
If you want to try a beta firmware for this issue, please send me(@Solla-topee) the camera's MAC address via a private message.

Before the Upgrade:
(1) Please be sure you have read the
Beta Test Agreement before upgrading the Pre-release firmware!
(2)
How to update the firmware of the Tapo devices on the Tapo App


Best Regards

Recommended Solution
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#2
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5 Reply
Re:c500 v loud crackling-Solution
3 weeks ago - last edited a week ago

  @DSpy 

Hi, 
The new official firmware is rolling out for the Tapo C500, and it may solve the issue. It's recommended to wait patiently for the new firmware.
If you want to try a beta firmware for this issue, please send me(@Solla-topee) the camera's MAC address via a private message.

Before the Upgrade:
(1) Please be sure you have read the
Beta Test Agreement before upgrading the Pre-release firmware!
(2)
How to update the firmware of the Tapo devices on the Tapo App


Best Regards

Recommended Solution
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#2
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Re:c500 v loud crackling
2 weeks ago

  @Solla-topee Hi, did you do this? I sent you a private message as requested

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#3
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Re:c500 v loud crackling
2 weeks ago

  @DSpy 

Hi,
Your camera is using the beta firmware already.
Best Regards

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#4
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Re:c500 v loud crackling
a week ago

  @Solla-topee thank you

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#5
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Re:c500 v loud crackling
a week ago

  @DSpy  It's my pleasure to help you~ 

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