RTSP Stream not work

RTSP Stream not work

RTSP Stream not work
RTSP Stream not work
2024-09-16 09:33:23 - last edited 2024-09-26 08:20:13
Model: Tapo C500  
Hardware Version: V1
Firmware Version: 1.1.4

Hi,

I have always had access to RTSP Stream and SDcard simultaneously, now I needed to reset the camera and from then on I was never able to access RTSP Stream again. At the beginning the APP had a menu to define the user and password to access RTSP Stream, but at the moment it doesn't. I've already tried with the user and password of the Tapo account, and it doesn't work, I also put the new local IP that changed with the reset. I've seen many reports from users that after a certain update these problems started. Is there a solution or are are you trying to reverse the situation?

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Re:RTSP Stream not work -Solution
2024-09-18 10:53:51 - last edited 2024-09-26 08:20:13

  @fffjoao 

Hi,
It seems you have reported the issue on this thread, and you can refer to the instructions here to troubleshoot.
Best Regards

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Re:RTSP Stream not work -Solution
2024-09-18 10:53:51 - last edited 2024-09-26 08:20:13

  @fffjoao 

Hi,
It seems you have reported the issue on this thread, and you can refer to the instructions here to troubleshoot.
Best Regards

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