Background noise when viewing with volume full

Background noise when viewing with volume full

Background noise when viewing with volume full
Background noise when viewing with volume full
2024-10-08 17:10:13 - last edited 2024-10-11 03:36:20
Model: Tapo C510W  
Hardware Version: V1
Firmware Version: 1.2.2

When viewing the cam with full volume, im getting sounds like white noise in the background.  I'm sure it was not doing this when I first installed it.  I sent a video to tp link chat people and they could not hear it! 

Has anyone else noticed it?

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#1
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1 Accepted Solution
Re:Background noise when viewing with volume full-Solution
2024-10-10 08:34:19 - last edited 2024-10-11 03:36:20

Orient_1 wrote

When viewing the cam with full volume, im getting sounds like white noise in the background.  I'm sure it was not doing this when I first installed it.  I sent a video to tp link chat people and they could not hear it! 

Has anyone else noticed it?

I have managed to sort this out.  I turned up the mic audio to full and this seems to have done the trick.  Thanks for reading.  @Orient_1 

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#3
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Re:Background noise when viewing with volume full
2024-10-10 07:44:22

  @Orient_1 

Hi,
Can you share the video showing the reported issue with us?
Best Regards

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#2
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Re:Background noise when viewing with volume full-Solution
2024-10-10 08:34:19 - last edited 2024-10-11 03:36:20

Orient_1 wrote

When viewing the cam with full volume, im getting sounds like white noise in the background.  I'm sure it was not doing this when I first installed it.  I sent a video to tp link chat people and they could not hear it! 

Has anyone else noticed it?

I have managed to sort this out.  I turned up the mic audio to full and this seems to have done the trick.  Thanks for reading.  @Orient_1 

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#3
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Re:Background noise when viewing with volume full
2024-10-10 11:21:44

  @Solla-topee 

 

Hello I did send it previously to your suppprt people and they could not hear the noise.  Unfortunately I have now deleted but have fixed it by increasing the mic volume to maximum and now fine.

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#4
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Re:Background noise when viewing with volume full
2024-10-11 03:36:49

  @Orient_1 Hi, thank you for sharing your experience.

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