Hello,

I need assistance with updating my Tapo C200 V3 camera.

Current Firmware Version: 1.3.11

Available Firmware Version: 1.3.15 Build 240715 Rel.43073n (on app)

Hardware Version: 3

Getting error message "Update Failed" when attempting to update the firmware

I have tried the following troubleshooting steps multiple times.

• Rebooted both home router and C200 device
• Did a factory reset both manual and on app on C200 device
• Turned Firewall off on local router
• Connected via mobile hot spot

All troubleshooting steps done were to no avail

Any suggestions or help would be much appreciated