Tapo C210 - cannot view remotely
Tapo C210 - cannot view remotely
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-12-19
Tapo C210 - cannot view remotely
Thursday
Tags:
Ні,
I have connected my Tapo C210 camera to my home network without any problem, however, when I try to access the camera from outside the home network using the Tapo app, I can't.
Please can you help?
Thank you.
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
1 Reply
Posts: 13704
Helpful: 2366
Solutions: 2035
Stories: 8
Registered: 2020-05-19
Re:Tapo C210 - cannot view remotely
Friday
Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What to do if I can't control my Tapo cameras on the Tapo app?
If the problem remains, please confirm the following information.
1. The LED status on the camera.
2. The troubleshooting you did.
3. The MAC address on the Tapo app > camera's Device Settings > Device Info page. You can send me(@Solla-topee) the MAC address via a private message.
4. The model number of your router.
Best Regards
>>Landscape Mode - Tapo App for Pad.
>>Smart Action 2.0 Explore and meet the next level home automation.
>>How to position my TP-Link camera for optimal performance.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2024-12-19
Information
Helpful: 0
Views: 59
Replies: 1
Voters 0
No one has voted for it yet.
Tags
Related Articles
Tapo C210 live view quality.
8355
1
Connecting New Tapo C210
552
0
Smart Actions c210 tapo
1665
7
Report Inappropriate Content
Transfer Module
New message