Tapo C210 red light, but, still working

Tapo C210 red light, but, still working

Tapo C210 red light, but, still working
Tapo C210 red light, but, still working
Yesterday
Model: Tapo C210  
Hardware Version: V3
Firmware Version: 1.2.5

I have 2 C230 cameras and they are fine

 

But, my 2 C210 cameras both have the same idiosyncrasy in that the led will randomly turn red but both cameras are still working

 

When I reboot them the led turns green

 

This seems to have occurred when firmware 1.2.4 came in and 1.2.5 hasn't fixed it

 

One of the cameras is right next to the router so not a WiFi issue

 

Work that one out !!!

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#1
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3 Reply
Re:Tapo C210 red light, but, still working
20 hours ago

  @Kremmen 

Hi,
From your description, the Tapo C210 may be controlled locally only when it has a red light. Please turn off Wi-Fi on your phone and use mobile data only when the camera has a red light. Then test whether you can control the camera in the Tapo app.

 

If not, please refer to the instructions below to troubleshoot: What to do if I can't control my Tapo cameras on the Tapo app? 


Best Regards

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#2
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Re:Tapo C210 red light, but, still working
18 hours ago

OK, next time I spot a red led I'll turn my Tablet and phone WiFi off and report back

 

In the meantime I've just ordered a H200 so I can implement WiFi backup ..... and see what that does

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#3
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Re:Tapo C210 red light, but, still working
16 hours ago

Spot on .....

 

The camera in the garage was showing a red light. First time a C230 has done this

 

Switched phone WiFi off and it couldn't connect or view

 

Plan B is I've setup auto reboot on all 6 cameras which will ensure a clean connection daily

 

My WiFi is a Fritz triple mesh setup with a strong signal throughout but the cameras still occasionally disconnect. Never had this problem with 1.2.3 firmware

 

My office camera is only 4" from the router so I know it's not a weak WiFi

 

 

What used to happen on occasions when a camera dropped offline was I got a SmartThings notification that a camera was offline, now it seems my phone takes over the connection if it's in range

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#4
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