Hi, I have this Tapo camera which goes offline every few weeks, causing me to go through the hassle of going through the first time setup again multiple times to reset up the camera.
When it goes offline on its own, their LED would be red throughout.
Hello,
Welcome to the community, and thank you for sharing the details of the offline issue you’re experiencing with your Tapo TC71.
For issues related to cameras going offline, we recommend first following the official troubleshooting steps outlined in the instruction below:What should I do if my Tapo smart device keeps losing connection or going Offline?
Please go through the steps carefully and note the results of each check.
If the problem continues to occur after completing the troubleshooting, we kindly ask you to contact TP‑Link Technical Support and provide them with:
This information will help our support team investigate the issue more efficiently and determine the next steps.
Best Regards.
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