Hi @Vyktrii You can access the NVR's web interface and check the settings under Recording Control. For AI feature or detection on VIGI NVR, please refer to this guide and please share your...

Hi @GRL You can try to upload the pre-release firmware according to your specific model number: https://community.tp-link.com/en/business/forum/topic/853170...

Hi @Julian2111 May I know if the issue fixed by the firmware update after contacting with TP-Link technical support or change of MTU on WAN side?

Hi @AquilaTech Upon checking, you can share the devices to 5 people, and they can preview 2 main stream and 2 sub-stream at the same time.

Hi @For-Soft Thanks for the valuable feedback. May I ask the network topology and your ipsec vpn configuration screenshots to begin with? By the way, is the IP you tried to ping belonging to the SIP...

Hi @EliH Thanks for your valuable feedback. May I ask what is your network topology? Which VLAN the media player is located or belongs to?