Hi @900mhz, Please confirm whether the firewall and anti-virus software don't block any ports between the EAP and the controller, you may turn off the firewall for testing.

Hi @geoeap， To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240253268,...

Hi @CarloPH, You have no choice but only reset the Controller. If you can't backup all settings, you need to ask for the Main Administrator account from your colleague otherwise you will lose all...

Hi @Saamoss, Thank you for your valuable feedback. I've recorded this request and will report it to the developer team for evaluation.

Hi @A-anany00000000, For long-distance communication, we recommend you set a point-to-point connection. Which means you will need two CPEs plus one AP or wireless router and a clear line of sight....

Hi @RSCW， Thank you for your valuable feedback. I've recorded this request and will report it to the developer team for evaluation.