@julianhave Try to uninstall it first. And then please disable the antivirus and firewall on the Windows 7. After that, try to reinstall it and verify whether it works. Good day.

@Charlize There is only one device available as a single unit with power passthrough, which is TL-WPA8630P. https://www.tp-link.com/my/home-networking/powerline/ While you can compare the price...

@Pol88 Please give me the below details so that we can do more troubleshooting. a. What's the 5GHz LED of the RE450 when the extender stops working? Can you get internet from it by wired cable and...

@SungMin What is the current firmware version of the Archer C7? And do you remember the previous one？ Is there any error message when you entered the admin/admin to login? Besides, I'm afraid that...

@Sushi81 Not sure, we are trying to run a test at our lab. Any updates, we will let you know. And the tpPLC utility supports Windows 10, you can use Windows 10 PC to install it and manage the...

@HotChips Please ensure that the network adapter of your PC supports 801.11AX router. Below is a FAQ you can refer to: https://www.tp-link.com/support/faq/2303/ Besides, what about other wireless...