@Oza Thanks for your waiting, we did a test at our lab, the 1TB HDD can be detected by the MR3420 V5. Back to your case, we can do further troubleshooting. Is it the first time you use the HDD with...

@jas00 We will do some troubleshooting to locate this issue and try to fix it. What is the current network topology? Without any devices connected, please connect one computer to the A7 and run the...

@ataylor Try to create the network connection profile manually with the APN information. Instruction as below: https://www.tp-link.com/support/faq/1663/ And please ensure that the firmware is up to...

@Chris.Chin Please go to system tools-time settings page to correct the system time first. You even can change the time zone to a different one and then change it back. After that, try to enable the...

@Jag25 Thanks for your reply, from the picture, we found that the actual speed is normal compared to the speed test on the Deco app. Try to connect your computer to the modem with the same cable/port...

@Jimbojetset If the Virgin super hub still works as a wireless router, it is suggested to configure the Deco as access point mode to avoid the double NAT issue. And you can try to disable the wifi...