@ShawnKingston We tried to track the history on our livechat system but cannot find any records. Anyway, we will give you a specific answer there. First, the TC-W7960 is a cable modem router, while...

@PaoloM Thanks for your feedback, glad to hear that you got it fixed finally. Not sure what is the user manual you read, while for the TL-SG1016D, only the quick installation guide included,...

@Jipe 88.164.85.254-- it should be the public IP address given by your ISP to get internet, while we need verify the LAN IP of the modem. You can login to the web UI of the modem to check it or you...

@VasylOk You are welcome, do not hesitate to contact us if need more help in the future. Nice day.

@jado Have you ever tried to use one TL-PA9020P and a TL-WPA8630P unit? With 2 units paired, what is the powerline link rate between them, and what is the light status? Please show us a screenshot of...

@herbmead Like case 2, the 7/8/9 series are good choices, the TL-WPA8630P is included, meanwhile it supports wifi function, and has 3 ethernet ports with a power passthrough.