Hi, glad to hear that you solved it finally. Congrats. ^_^ And thanks a lot for your kindly feedback. If need more help in the future, just let us know. Nice day. mimble wrote The problem is fixed....

Hi, I do not understand the picture cause the language difference. While from your description, I got your point. What is the current light status of the 855RE? What do you mean "if you select the...

Hi, First, test only means that the current firmware is non-official one. May I know where did you download the firmware and install it? If possible, please show us a download link. Meanwhile, for...

Hi, Could you please do a test and show us some details. 1. Please setup the IPTV function and connect the STB to the IPTV port. Note: Please show us the screenshot of the IPTV settings page. 2....

Hi, Haha, I totally understand, we found that Mrspikkle0801 failed to update one of the Deco M9 plus, that is why he met some internet issue. Our engineer guided him update manually and it works. So...

Hi, FYI, the M9 plus has the omni directional antenna, while due to the specification of wireless, the signal strength may be weaker in vertical direction than horizontal one. While there is no wall...