Hi, With extender powered on, please go to airport service in the list of the network, then click on Advanced button, check if there is an option to allow you to select preferred networks. If it is,...

Hi, In your case, extender should be failed to configured with 2.4G or 5G off. Please give it a hard reset and reconfigure again. Reset: press the reset hole/button on it with it on for 10s until all...

Hi, We do not sell powerline devices in single. It is suggested to buy a kit with passthrough function. Or you can check if there is one available on where to buy page on tp-link.com. We have...

Hi, Basically, default password is admin. In your case, the password should be changed before. Here is a way to recover the login password. Please try to hard reset: press reset button/hole with it...

Hi, Thanks for your support on our products. We do not have a outdoor switch can meet your needs yet. We only have switch that can be installed indoor with temperature range of 0 ºC ~ 40 ºC (32°F ~...

Hi, Thanks very much for your kind feedback. We will send feedback to our R&D, they will assess on their end. Please pay attention to the update of the kasa app if there is any update. Good day!