Hi, Did you try to use another phone to configure the plug and bulb with your TP-LINK ID? If not, please give it a try. Try hard reset, please: Plug hard reset: press the top reset button for about...

Hi, Thanks very much for your kind feedback. We already received this feedback before. We are trying to improve this function but it may take some time. Any update, we will release on our kasa app....

Hi, We have a new firmware for this access point, please check if that helps: http://support.tp-link.com/f/0b6a136e01/?dl=1 About how to upgrade the access point, please refer to:...

Hi, NC450 supports remote control by tpCamera app. Please refer to this link to configure it on tpCamera app first: https://www.tp-link.com/en/support/faq/821/ When it is installed successully on...

Hi, Which country are you based in now? TL-WR7620 is sold in China only. So, we do not familiar with it. If you need help, you may call China support or send an email to them directly: Email:...

Hi, Not sure if it has anything to do with the computer. Could you please check if it is same on all other devices and see if you get the same result? Good day!