Hi, What is the model number of the router? Below is the instruction to narrow dow the root cause. https://www.tp-link.com/en/support/faq/2170/ Meanwhile please tell us some details: 1. the picture...

Hi, Below is the instruction to setup parental control: https://www.tp-link.com/en/support/faq/1531/ You can add device into parental control list and select whitelist without keywords to block the...

Hello, please try to install the firmware mentioned above to give it a go. And there will be a firmware released in the future, please keey an eye on Deco app or official website. May it help.

Hi, What is the current network topology/layout? With your device connected tothe 5GHz, please check the wireless link speed as the instruction below: https://www.tp-link.com/en/support/faq/2265/...

Hello Katek8, Thanks for your reply, per you said, all the 3 decos have the same problem when they are located at P7 B location, it seems that the location affects the performance of P7 B a lot. It...

Hello, Sorry to respond late. First, you can place your wireless device for optimal reception and performance. here is the instruction to do that: http://www.tp-link.com/us/faq-455.html Meanwhile,...