Hi, Do you mind share the screenshots of your parental control settings?

Hi, What's the operating system of your computer?

Hi, If you click "5GHz" at the upper right, nothing happens? From the picture I see "5GHz" is grey out. Usually if you click it, it turns blue--highlighted.

Hi, The speed test on the App is 36MBps? Please connect a PC wried to the Deco and test the speed on www.speedtest.net. If it's 65MBps or close to that, then it means the connection of Deco is fine....

Hi, Is the remote deco solid green if you don't connect TV to it? How do you connect the remote deco to the main deco? Is it wirelessly? Or it's through Ethernet? If possible, connect a PC wired to...

If it's WPA2 PSK, it should not have that in-browser prompt. So I recommend you to confirm with the provider. When you set up the LB100, it only asks you to enter the wireless password in the App...