@gehext Hi, Do you remember what the version number of the firmware was before the update? According to TP-Link's website two of the changes that were made in recent firmware versions are the...

@John_OS If neither your PC nor your smartphone can find a Wi-Fi network named "TP-Link_Extender", then the RE815XE you have must be defective. Just to be sure you might want to reset the RE815XE a...

@John_OS So, when you go through the Quick Setup the RE815XE scans for nearby wireless networks, in the ensuing list that is shown you select the wireless network of your parent Wi-Fi modem, enter...

@John_OS Hi, TP-Link offers "how to" videos that will lead you through the setup process of your range extender. There are three different methods to choose from. Via Tether App:...

@GiovanniZago Since this is Windows 7 it's really difficult. Back in the days when Windows 7 was still fully supported one would probably have tried a repair install, but such a repair install would...

@Runner973 Hi, On my model RE305 range extender the MAC address that can be used to assign an IP address via DHCP is the MAC address that is printed on the label on the backside of the RE305. So, in...