@DineshHome Hi, 1. Since I confirmed that the Notification settings on the Tapo app>Me>Notifications>Management page won't sync on different phones, please go to this page and ensure the switch for...

@Fun-Wolfy Hi, Please provide the pictures of the following pages for checking: 1) On the Tapo app>Me>Notifications>Management, please ensure the button for your doorbell camera is switched on. 2) On...

@Sotorp Hi, Usually, updating the Tapo app won't make the notifications disappear. However, uninstalling the Tapo app and reinstalling the Tapo app a day later may cause all notifications to...

@-Rudy- Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@Bart69 Hi, Please try to remove the SD card from the camera, and then check if you can watch the live feed smoothly on the Tapo app or NAS device. Best Regards

@SouzChef_Naka Hi, If your Tapo C500 has a solid green light and shows online on the Tapo app but you can't pan & tilt the camera, please check if you can pan & tilt the camera manually with your...