@BayNord Hi, The phenomenon you mentioned may be related to the person's motion and the camera's detection feature. As we know, due to the mechanism of the PIR sensors, they may not detect objects...

@ilmoro Hi, Please send me(@Solla-topee) the MAC address of your camera via a private message, and we will push new firmware to it to check if it helps. Best Regards

@Norixone Hi, You can send me(@Solla-topee) the MAC address of the Tapo C520WS via a private message, and we can push a new firmware to your camera to have a try. Best Regards

@envador Hi, Thank you for your attempt. If the problem remains, please refer to the below instructions to collect the camera log for further analysis. How to get the log of Tapo Camera? If your...

@Tifo Glad to hear your problem is solved!

@densimon Hi, The Motion Tracking function of the camera tracks the motion after the camera detects it, so it's required to enable the motion detection feature before enabling the motion tracking...