@ilmoro Hi, It's unable to downgrade the firmware of the camera, but we will help troubleshoot and solve the issue with the new firmware. For the unstable issue, please confirm: 1. How often does the...

@DrQwerciak Hi, The Tapo C520WS supports the RTSP/ONVIF protocol, you can watch it on your NAS if the NAS supports the RTSP/ONVIF protocol, and below are the instructions. How to view the Tapo camera...

@Tifo Hi, You can try to reboot the connected hub and then check if you can update the firmware successfully. Best Regards

@envador Hi, You can try to reboot the Doorbell camera via the Tapo app>camera's Device Settings>Reboot Camera page and check if it helps. Do you have the same issue before the SD card is full? If...

@archercj Hi, The reasons for the C510W connection problem may be different in different usage scenarios. If you are willing to cooperate with the troubleshooting, please provide the following...

@BayNord Hi, Tapo C410 is a battery camera, for the sake of power saving, the camera is usually in a sleep state (low power consumption). It can be woken up when doing some operations on the Tapo app...