@kasafrmacct Hi, Thank you for the case report! The Kasa app widget is unavailable on iOS devices due to the limitations of iOS18. We are adapting and expect to release a new Kasa app version to...

Update on Feb 17, 2025. Hi, The Kasa app(v3.3.760) and the higher versions have solved the reported widget issue. It's recommended to keep the Kasa app up to date. Best Regards...

@PeterLai Hi, You can refer to the instructions below to troubleshoot if fail to control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? Please confirm the...

@sky_dash90210 Hi, If the Tapo C310 shows online status on the Tapo app now, you can remove the camera from the Tapo app to reset the camera, and then reconfigure it to connect to the new Wi-Fi name....

Update on Nov 25, 2024. Hi All, We have some Tapo Camera models that support the feature to set a static IP address on the Tapo app > Camera's Device Settings > Network Settings page. If you do not...

@Yilo Hi, You can refer to the instructions on this thread to troubleshoot. Best Regards