@twni Hi, You can subscribe to more than two premium plans on the website(tapo.tplinkcloud.com/tapo_web). How can I subscribe to a Tapo Care Plan? Best Regards

@Lorraine_0-13 Hi, The firmware is sent to your camera, you can update it via the Tapo app and check if it helps. Best Regards

@Bearen Hi, 1. Remove and re-insert the battery to reboot the doorbell to let its LED blink red and green. 2. If so, repeat Step 2-Step 6 in this post and check if it helps. 3. If the problem...

@BayNord Hi, You can refer to the instructions to troubleshoot if the detection feature is not working fine. Detection Is Not Working On TP-Link Camera Please help confirm the following information...

@Bart69 Hi, Please confirm the following information for the reported case. 1. What's the model number and MAC address of your camera? You can send me(@Solla-topee) the MAC address via a private...

@egimen25 Hi, Only the LED on the camera is blinking red and green, which means the camera is ready for setup. If not, please power on the camera and use a pin to press and hold the reset button for...