@pepithefox Hi, Since the Tapo C200 connects to a Wi-Fi network without internet access, you can only access it when your phone connects to the same Wi-Fi network. It may be you are connected to...

@Bondsc Hi, Btw, if you turn on the privacy mode, the camera will be in sleep mode all the time, and you can set a schedule to turn on/off the camera's privacy mode via the smart action>automation...

@Bondsc @Valdano Hi, For the sake of power savings, the battery-powered camera is usually in a sleep state (low power consumption), however, if the camera is woken up frequently or maintains the ON...

@MyTapoSg Hi, 1. It's unable to pinch and zoom the recorded videos on the Tapo app. However, if you have downloaded the video recordings to your phone's gallery, you can pinch and zoom it on your...

@Michele_o Hi, You can refer to the instructions below to troubleshoot the reported issue. What should I do if I experience issues when watching playback videos from an SD card? Please let me know...

@xtimex Hi, 1. Please send me the model number, MAC address, and the problem phenomenon of your camera for further analysis. You can send me(@Solla-topee) the MAC address via a private message. 2....