@piccit Hi, Typically, it's not required for a person/vehicle completely within the detection zone to be detected. If you have a detection issue, please confirm the following information. 1. A...

@buddler Hi, To ensure stable performance of the cloud server and user experience, the API for Tapo cameras is not accessible. It's recommended to turn on/off the camera's privacy mode via the Tapo...

@TerenceLaw Hi, 1. Can you share a link to download the video recordings of the reported issue? 2. Please send me(@Solla-topee) the MAC address of the camera via a private message. Best Regards

@SndKarunaratne Hi, You can refer to the instructions below to troubleshoot if you fail to control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? If the problem...

@Giusy24 Hi， 1) On the Tapo app>Camera's tab, you can tap the Play icon in the middle of the camera card to see the camera's live feed. Usually, you can see two cameras' live feed simultaneously. 2)...

@Gwido Hi， It's too early to tell if adding Deco nodes will solve your problem, in your case, you can refer to the instructions below to troubleshoot. What should I do if my Tapo smart device keeps...