@Haes09 Hi, You can start a new thread on the "Feature Request" area to share your usage scenario and the new feature request. If other users have the same request, they can vote on this thread or...

@Thunderbird6 Hi, Generally, the camera won't join the Shortcut entry automatically. If you have new devices and want to control them via Shortcuts, please ensure they have been added to the...

@Edis123 Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@Lorraine_0-13 Hi, Please send me(@Solla-topee) the MAC address of your Tapo C500 via a private message for new firmware updates. Best Regards

@Bearen Hi, Thank you for the information provided. It seems your doorbell camera is working fine. It would be highly appreciated if you could share your solution. Best Regards

@falzon Hi, I'm afraid I don't have any specific details to share about whether this feature can be added to the product or when it might be implemented. However, I would encourage you to start a new...